Mercury Printing Services - Quality Printers since 1974


Mercury Printing Services - Quality Printers since 1974
PROFILE • PRINTING SERVICES • CLIENT SERVICES • ENVIRONMENT • FACILITIES • ARTWORK/TECH SPECS • CONTACT US

Client Service - what our customers say

Client service is usually the difference between a good experience and a bad one.

We pride ourselves on our ability to listen to our clients and answer their questions whilst giving solutions that suit the job at hand and assist the client to understand what is happening.

At Mercury Printing Services we use a Quality Assurance process to check your job at multiple points during it's passage from approval to delivery. We don't leave things to chance, we check and double check to ensure that we keep your job on time and to the best quality we can provide.

While we don't actively seek client feedback or praise, we are pleased to say that positive feedback is something we receive often.

This is typical of what we receive;

Stanvac Contracting and Oz Mini Bins, SA:

Mercury Printing Services have provided exceptional printing services to Stanvac Contractors Pty Ltd and Oz Mini Bins for many years.

They have an experienced team of people who are quickly able to provide printing solutions to suit our many and varied requirements.

Mercury Printing Services use an environmentally friendly print process and
eco-friendly paper which has significant importance for us as it contributes towards our ZeroC™ status.

We have found their service and on-time delivery ‘second to none’, and have no hesitation in recommending the team at Mercury Printing Services to anyone who requires a prompt, efficient and helpful printing service.
Margaret Manning - General Manager

The Vines of Reynella, Golf Club, SA:

"As Manager of The Vines Golf Club of Reynella, I write to you as a satisfied client of Mercury Press, having recently received the delivery of our 2009/2010 Members Handbook and other items including envelopes with our printed logo.

While this letter is a personal communication, the sentiment is endorsed by the Management Committee of this Club.

Our dealings with your firm over the past years since our previous printer ceased business, has been excellent, with the quality of your work, the timely receipt of goods at an agreed time and at the quoted cost, having always been to our satisfaction.

Should you wish at any time to direct a potential client to me to personally endorse your company, I would be pleased to do so.

The Vines Golf Club looks to a continuation of business with Mercury Printing."
Paul Sutcliffe - General Manager.

Redden Advertising & Design, SA:

"We have been in the business of print and advertising for over 19 years and we have worked with many printers on behalf of our clients and I can unreservedly say that Mercury Printing Services stands out in the field of printing due to their commitment to quality and client service, and their ability to assist us to get the job right. Being able to design to the full capability of Mercury gives us more scope with our clients, as we know that the job will come up looking tops - no ifs, no buts.

Plenty of printers say they can deliver quality and service, but we have had some long and painful experiences to say they cannot. With Mercury, they deliver what they say they will - everytime. Mercury Printing Services is an integral and trusted print provider to Redden Advertising & Design - their prompt and friendly client service is a revelation!"
Peter Redden - Proprietor.

Client service is very important